Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at mark@themarklist.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at mark@themarklist.com. 

Return Policy For RevGrip

WHAT'S THIS ABOUT A MONEY BACK GUARANTEE?

We are so confident that you’ll be impressed with our Grip System, we’re willing to back it up with a 30-day, money back guarantee.  Give them a shot, try different settings, and put some miles on them. Try them back-to-back with standard, fixed grips. You will really appreciate the improvement.

There should be no comparison in performance and comfort between a set and traditional grips (i.e., every other grip).  If you don’t feel the improvement, contact us first so we have an opportunity to help out.  You've most likely got the wrong size.  Size is the MOST important aspect of any grip and we've got 8 of them.  Think of it like purchasing the wrong shoe size.  It won’t matter how comfortable they’re supposed to be, without trying the proper size, you’ll never know. 

We will exchange sizes and colors if they're not right for you.  Having the wrong size or color grip doesn't help either of us, and customer satisfaction is our #1 goal.

If we still can't get you dialed in after trying some changes, send them back to our address below in their original package, in “non-damaged” condition.  We will refund the full purchase price of the system (excluding shipping costs).  Buyer is responsible for return postage and we will not accept packages with postage due.  Eligible returns will be refunded within 7 Business Days after their receipt at our shop.  

Details for Money Back Guarantee:

Returns must have an RMA#.  Returned packages without RMA #'s or original packaging will not be refunded.  Return must be received at HQ within 30 Days of purchase (address below).  If you purchased through a dealer, check their return policy as they may not accept returns on used merchandise.  We cannot refund money from an order we did not receive directly.  Our Guarantee is for our Grip System ONLY and does NOT apply to any other product.

Non-damaged means no scratches or blemishes on any of the clamps, bar ends, or sleeves.  We understand sleeves will be used but if you run your handlebars into multiple rocks while shredding Whistler, please don't expect a refund.  We do not issue partial refunds. 

If you’ve received a replacement part/parts due to user error, it voids your money-back guarantee.  The most common example is over-torquing a clamp screw causing it to strip or break a clamp.  If this does happen, we will replace the clamp/screw free of charge even if it was an installation error.  Since we've now replaced a damaged component with a new one the money back guarantee is void.  We're always available to help with setup, installation, etc., but once we've replaced damaged goods, a refund is off the table.

Return Address:

1934 Meridian Blvd.
Mammoth Lakes California 93546, 
United States